lotrepelangi Platform Privacy Notice
This page describes what we collect when you use lotrepelangi and how we keep that data protected. We are committed to transparency about our data practices and your rights as a user on our platform.
We collect personal information to verify your identity, process your deposits and withdrawals, and deliver the services you access on lotrepelangi. Our privacy practices comply with applicable data protection standards in the jurisdictions where we operate. We do not offer our services in jurisdictions where online wagering is prohibited.
What We Collect on lotrepelangi
When you create an account on lotrepelangi, we collect your name, email address, phone number, and date of birth. We also collect information about your location and device to detect fraud and ensure account security. During deposit and withdrawal, we record transaction details, payment method, and the amount transferred.
We collect behavioural data about how you use lotrepelangi—which games you play, how long you stay active, and which payment methods you prefer. This helps us improve our platform and tailor your experience. We do not sell this data to third parties.
How We Use Your Data on lotrepelangi
We use your personal information to process your account registration, verify your identity, and manage your deposits and withdrawals. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction to reconcile your account balance and prevent duplicate charges.
We also use your data to detect suspicious activity, prevent fraud, and comply with anti-money-laundering requirements. If you contact our support team during Idul Fitri, Idul Adha, Imlek, or Nyepi, we may retain your message to improve our response times and service quality.
We may send you notifications about account activity, deposit confirmations, and withdrawal status updates. You can manage your notification preferences in your account settings on lotrepelangi.
Third-Party Processors and Data Sharing
We work with payment processors to handle deposits and withdrawals on lotrepelangi. These processors may sit outside your jurisdiction and are bound by their own privacy policies. We share only the information necessary to complete your transaction—your name, account number, and transaction amount.
We may also share anonymised data with analytics providers to understand how users interact with lotrepelangi. This data cannot identify you personally. We do not share your personal information with marketing partners or data brokers.
Your data is encrypted in transit and at rest
We use industry-standard encryption to protect your information when it travels between your device and our servers.
Your Rights and Our Commitments
You have the right to access, correct, or delete your personal data on lotrepelangi, subject to applicable law. You can request a copy of the information we hold about you by contacting our support team. We will respond to your request within a reasonable timeframe.
We retain your data for as long as your account is active and for a period after closure to comply with legal obligations. If you wish to close your account on lotrepelangi, you can do so through your account settings. Any outstanding balance will be processed according to our withdrawal policy.
Cookies and Tracking
We use cookies to remember your login session, store your preferences, and track how you navigate lotrepelangi. These cookies help us prevent fraud and improve your experience. You can disable cookies in your browser settings, but this may affect your ability to use certain features on our platform.
We do not use cookies to track you across other websites. Our cookies are set only when you visit lotrepelangi.
Contact Us About Privacy
If you have questions about how we handle your data on lotrepelangi, or if you wish to exercise your rights, please contact our support team. We are available to assist users across Jakarta, Surabaya, Bandung, Medan, and Semarang. Our team will respond to privacy enquiries within five business days.
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on lotrepelangi. Your continued use of our platform after such changes constitutes your acceptance of the updated notice.
Our services are available only where local law permits. Users are responsible for verifying that access and use of lotrepelangi comply with their own jurisdiction's law.